Tuesday, December 31, 2013

New Webinars coming in January 2014

 
 
Big Data and Predictive Models, Avoiding Major E&O Exposure, Inbox Overload, Retaining Agency Talent
   
 
 

New Webinars coming in January 2014

Make the commitment to learn more and earn more in 2014!

Register early for these great webinars:
- How agents can leverage insurance companies
- Avoiding agency E&O exposure
- Effectively handle inbox overload
- Why two critical agency positions are susceptible to turnover
 
 
January
9

Live webinar + Q&A
Thursday, January 9
10:30 - 11:30am Pacific
Learn more
 

How to Leverage the Underwriters' Use of Big Data and Predictive Models to Write More Business

Agents are finding themselves perplexed and frustrated with insurance companies' predictive models and use of "Big Data." This dramatic change is not going away, so agents need to understand it, and use these changes to their advantage in the marketplace.

Learn more and Register today - Save $50 this week only

Frank Pennachio   Instructor:
Frank Pennachio
Co-founder of The WorkComp Advisory Group
 
 
January
16

Live webinar + Q&A
Thursday, January 16
10:30 - 11:30am Pacific
Learn more
 

The Proper Care and Feeding of Certificates of Insurance

Since Certificates of Insurance are becoming a major expense and a major E & O exposure which generates no revenue for the agency, managing this exposure effectively and efficiently is becoming increasingly important. This is a short course on Certificates of Insurance which reviews the legal and regulatory issues as well as do's and don'ts for handling COI's.

Learn more and Register today - Save $50 this week only

stuart powell   Instructor:
E. Stuart Powell, Jr., MA, CPCU, CIC, CLU, ChFC, ARM, AMIM, AAI, ARe, CRIS
Vice President of Insurance Operations and Technical Affairs at Independent Insurance Agents of North Carolina, Inc.
 
 
January
23

Live webinar + Q&A
Thursday, January 23
10:30 - 11:30am Pacific
Learn more
 

Inbox Detox and the Habit of Email Excellence

An hour packed full of email tips and hints that are designed to help you add hours to your days, weeks, or months, help you get organized, and even reduce some of your stress about email. One hour to give you more hours to get what needs to be done, done; what a great use of your time!

Learn more and Register today - Save $50 this week only

Marsha Egan   Instructor:
Marsha Egan
Keynoter, facilitator, author and ICF-certified workplace productivity and business leader coach
 
 
February
6

Live webinar + Q&A
Thursday, February 6
10:30 - 11:30am Pacific
Learn more
 

Why Producers and CSRs Quit and How to Avoid Employee Turnover

This course looks at the foundational reasons why two critical positions for most agencies, producers and account managers, are susceptible to turnover.

Learn strategies to help identify which employees who are most susceptible to resigning, How to handle counteroffers and lightning rod "mistakes" that immediately create an environment of employee dissatisfaction (i.e. company actions that trigger people to start a job search).

Learn more and Register today - Save $50 this week only

Mary Newgard   Instructor:
Mary Newgard
Senior Search Consultant at Capstone Search Group
 
 
 
Have questions or need help?
Send an email to webcasts@insurancejournal.com
or call Barbara at 800-897-9965 x166.
 
 



Copyright © 2013 Wells Media Group, Inc., All rights reserved.

Insurance Journal / Academy of Insurance
3570 Camino del Rio N
Suite 200
San Diego, CA 92108
Toll Free: (800) 897-9965
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Monday, December 30, 2013

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Monday, December 23, 2013

Weekly Reader Picks: Monday, December 23, 2013

This Week's Most Popular
December 23, 2013

Top 10 for the Past Week

1.GEICO Passes Allstate to Become 2d Largest U.S. Auto Insurer: SNL
Dec 16, 2013 -- Based on third quarter reports, GEICO Corp. has surpassed Allstate Corp. to become the nation's second-largest private auto insurer. According to data compiled by SNL, GEICO logged $4.89 billion in direct premiums ...
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2.North Dakota Workers’ Comp Mulls Suing Aon eSolutions Over Failed Project
Dec 12, 2013 -- North Dakota's workers' compensation agency is considering suing a company that failed to complete a $17 million computer system overhaul. Workforce Safety and Insurance hired Chicago-based Aon eSolutions in 2007. The ...
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3.AmTrust Financial Refutes Negative Report, Says Future Has ‘Never Been Brighter’
Dec 17, 2013 -- AmTrust Financial Services Inc. (AFSI), a New York-headquartered insurer whose stock price fell last week in wake of a negative report from research firm GeoInvesting, is assuring investors its business is strong. The ...
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4.Universal, Fireman's Fund Seek 'Fast and Furious' Solution
Dec 17, 2013 -- When "Fast And Furious" star Paul Walker died and left the seventh film in the franchise hanging in the balance, it wasn't the first time a studio and its insurer faced such a situation, but the point at which ...
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5.Death Spiral Unlikely for Obamacare: Study
Dec 18, 2013 -- A threat to America's health insurance overhaul has been that young people would not buy coverage in new marketplaces, possibly pushing the program into a disastrous spiral of falling enrollment and rising premiums. But ...
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6.North Carolina Man Sues Hookup Website for Marriage Breakup
Dec 17, 2013 -- A Charlotte man is suing his ex-wife's lover as well as a website which he says led to the breakup of his marriage. The Charlotte Observer reported that Robert Schindler is suing the woman's alleged partner in the ...
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7.Texas No Longer No. 1 in High Home Insurance Rates
Dec 18, 2013 -- An industry group says Texas homeowners no longer are paying the highest insurance rates in the country, a distinction that now goes to Florida residents. The National Association of Insurance Commissioners has released ...
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8.California Tops 'Judicial Hellhole' List
Dec 17, 2013 -- California isn't just a warm place to live, which is often the case even in winter, but it turns out the state is considered a "judicial hellhole." The American Tort Reform Foundation issued its annual "Judicial ...
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9.Texas Tries Again to Put Drunk-Driving Teen Behind Bars
Dec 19, 2013 -- Texas prosecutors are trying a second time to imprison a teen who was sentenced to 10 years' probation for drunkenly driving his truck into four pedestrians, killing them all. Tarrant County District Attorney Joe ...
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10.New York Catholic Groups Win Challenge to Obamacare Birth Control Mandate
Dec 16, 2013 -- A group of Catholic health and educational organizations doesn't have to comply with federal Affordable Care Act requirements to ensure employees receive insurance coverage for contraceptives, a New York federal judge ...
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Popular Videos

Watch this Video Coastal Agents Alliance Stays Focused on Coastal Homes: Byrne
Watch this Video How a Specialty Insurer Handles Hiring and Training: Energi's McCarthy
Watch this Video The Impact of Alternative Reinsurance Capital: Reflections from PCI: Part 5
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Insurance Journal
3570 Camino del Rio North, Suite 200
San Diego, CA 92108
(800) 897-9965
Copyright © 2013 by Wells Media Group, Inc.

Tuesday, December 17, 2013

Tomorrow: The 5 Senses in the Claims Process

 
 
How verbal and non-verbal interactions with customers during the claims process impact their perception, retention, renewals and referrals.
   
 
Join us tomorrow!
Academy of Insurance
 

The 5 Human Senses in the Claims Process

Date: Wednesday, Dec 18
Time: 1:30pm ET / 10:30am PT
Length: 1 Hour

This cutting edge webinar maps the role the five human senses have during the claims process - and demonstrates how the smallest of decisions can have biggest impacts on overall customer satisfaction and retention.

Learn more about this webinar »

In this must-attend webinar for claims adjusters, managers and executives you'll learn:
  • How each sense is impacted by specific claims handling tasks
  • How insignificant gestures and decisions can have bigger, lingering impacts
  • How perception is often more powerful than reality
  • Through real life claim examples, how perception outweighed reality in customer's mindset

Register
Reserve your spot »

ps: You'll automatically save $40 when you register today. After the live webinar, we'll send recordings to all registrants.

 


More training we think you'll like:
 

Live January 9th
 

How to Leverage the Underwriters' Use of Big Data and Predictive Models to Write More Business

The insurance underwriting process is undergoing the most significant change in the past 50 years.
 
 

Live January 16th
 

The Proper Care and Feeding of Certificates of Insurance

This course  reviews the legal and regulatory issues as well as the do’s and don’ts for handling Certificates of Insurance.
 
 

Watch anytime, on-demand
 

Construction Defect (2-part series)

This program provides best practices for claims consultants, owners and general contractors in the event of a large construction defect loss.
 
 

Watch anytime, on-demand
 

The Future of the Work Comp Mod

Are you ready for the change the National Council on Compensation Insurance (NCCI) is making to the calculation of the experience model? This is the first change in more than 20 years.
 
 

Watch anytime, on-demand
 

Workers Compensation Return to Work Programs

Join Stacey as she teaches us how to implement, train and make return to work a successful practice in your company.
 
 
 
Have questions or need help?
Send an email to webcasts@insurancejournal.com
or call Barbara at 800-897-9965 x166.
 
 



Copyright © 2013 Wells Media Group, Inc., All rights reserved.

Insurance Journal / Academy of Insurance
3570 Camino del Rio N
Suite 200
San Diego, CA 92108
Toll Free: (800) 897-9965