Addressing Employee Behavior and Performance Issues

New training from Insurance Journal's Academy of Insurance. Register today! Having trouble reading this email? View it as a webpage. Not interested anymore? Unsubscribe instantly. (Wo)Man Up! Tell Employees the Truth Positive feedback is an often underutilized employee motivation tool. Honest feedback regarding performance issues requires having uncomfortable and difficult conversations, but these are essential to helping your employees excel and reach their full potential. Addressing employee behavior and performance issues can be an intimidating process. Often, the anxiety around finding the right words to communicate your message, or handling the emotional reactions from the employee is enough to make these the "conversations to avoid." The reality, of course, is that avoidance only allows the situation to deteriorate. The ability to effectively prepare for and conduct a productive counseling session is an essential skill for any leader in today's workplace. Click Here to Register What you will learn in this webinar: Methods of Providing Feedback A Coaching Conversation Model How to Handle Challenging Conversations The Role of Documentation When you register, you get: Access to the live webinar Video and audio recordings, so you can watch or listen again Question & Answer session with the instructor Audio download of the webcast Presentation slides download Join us this Wednesday, May 16th for this one-hour training webinar. (PLUS, all registrants will receive video and audio recordings of the webinar, so you can listen/watch again at your convenience.) Space is limited! Click Here to Reserve Your Spot! Regularly priced at $129.00, just $89 when you register today! (special pricing expires May 15th) Have questions or need help? Send an email to webcasts@insurancejournal.com or call Barbara at 800-897-9965 x166. Date: Wednesday, May 16th Time: 1:30pm ET / 10:30am PT Duration: 1 Hour Price: Save $40 until May 15th! Register today for just $89! Click Here to Register Instructor: Kathy Ryan President of Pinnacle Coaching Group and expert in effective communication. More Great Training: MAY 23: Gaps in Home / Auto Coverage - Learn how to properly write Homeowners and Auto Polieis for your clients to ensure that there are no gaps in coverage. MAY 30: Succession Training- Team Leadership: Motivating and Inspiring your Team - How many people are following you? In order to be a great leader, you have to have people willing to follow you. MAY 31: Understanding and Explaining Ordinance or Law Coverage - This class details the essential coverage provisions found in the two ordinance or law endorsements and demonstrates how this coverage can save your insureds (and you from an E&O perspective) hundreds of thousands of dollars in out-of-pocket expenses. JUNE 6: Green Risk for Buildings and Materials (4 Part Series) - As green buildings become mainstream, the challenge is on the insurance industry to be prepared for these genuinely unique risks. JUNE 7: Waiver of Subrogation, OCP, Liquor, MCS-90 - Do you know enough about these 4 topics? Join us for this one-hour webinar where you'll learn all the necessary information on OCPs, Liquor, MCS90 and Waiver of Subrogation. Send to a Friend | Contact Us | Subscribe | Unsubscribe | Privacy Policy Insurance Journal 3570 Camino del Rio North, Suite 200 San Diego, CA 92108 (800) 897-9965 Copyright © 2012 by Wells Publishing, Inc.

Weekly Reader Picks: Monday, May 14, 2012

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May 14, 2012 Top 10 for the Past Week 1. N.J. Judge to Decide If Text Sender Liable for Car Crash May 7, 2012 -- A New Jersey judge will likely soon decide whether a woman who sent a text message to a male friend can be held liable for a car crash he caused while reading the message. The Daily Record reports the legal question ... 2. Future Vision: Will Driving Become Too Safe to Insure? May 8, 2012 -- What would happen to the auto insurance industry if automobile safety improves to the point that vehicle collisions become relics of the past? That's the question explored by global consulting and research firm, ... 3. New Antarctic Ice Shelf Threatened by Global Warming May 10, 2012 -- Scientists are predicting the disappearance of another vast ice shelf in Antarctica by the end of the century that will accelerate rising sea levels. The Filchner-Ronne Ice Shelf fringing the Weddell Sea on the eastern ... 4. Miami Boat Captain Charged with Insurance Fraud Over Sinking of $1.8M Yacht May 10, 2012 -- A Miami boat captain has been arrested on a first-degree grand theft charge for allegedly sinking a $1.86 million yacht in 2009 off the Bahamas. Florida Chief Financial Officer Jeff Atwater announced the arrest of ... 5. Law Firm Dewey & LeBoeuf Fires 450 People; Laid-Off Worker Files Suit May 11, 2012 -- Dewey & LeBoeuf has terminated about 450 people at its New York office effective today, May 11, according to a lawsuit filed by an employee who complained the law firm failed to give her adequate notice. The employees ... 6. Duplicate Regulation Drives Up Commercial Premiums, Says Iowa Researcher May 8, 2012 -- Buyers of commercial liability insurance pay as much as 31 percent more in insurer compliance costs if their insurance company has to comply with regulations from multiple states instead of just a single regulator, ... 7. Missouri Woman Wins $5.8M in ‘Girls Gone Wild’ Case Apr 30, 2012 -- A company that makes "Girls Gone Wild" DVDs is seeking to overturn a verdict awarding nearly $6 million to a St. Louis-area woman who claims her bare breasts were recorded without permission. St. Louis Circuit Judge ... 8. Jury Awards $24M to Woman Hit by Driver in Texas on Phone May 7, 2012 -- A Corpus Christi jury awarded $24 million to a woman who was hit by a Coca-Cola truck driver who was chatting on her cellphone. The jury decided to give 37-year-old Vanice Chatman-Wilson $10 million in punitive damages ... 9. Do Safety Incentives Discourage Workers from Reporting Injuries? May 10, 2012 -- Many employers are in the dark over whether their safety incentive programs encourage or discourage the reporting of injuries and illnesses by their employees, or if they have no effect. But a new report says employers, ... 10. U.S. Treasury Could See $15 Billion Profit from AIG Bailout: GAO May 8, 2012 -- U.S. taxpayers could see a profit from the 2008 bailout of American International Group Inc. (AIG), according to a Congressional report. "When all the assistance is considered, the amount the federal government ... Popular Videos Good Defense but Higher Severity in Med-Mal Cases Vehicle Arson Trends Subscriber Tools Send this to a friend Subscribe Unsubscribe Submit News Contact Us More Newsletters Choose Newsletters Daily Headlines Weekly Reader Picks Magazine Update Insurance Journal TV Classifieds Breaking News MyNewMarkets Daily Claims Daily Enter Your E-mail

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Breaking: Multi-State Regulation Drives Up Commercial Premiums

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May 8, 2012 Breaking News Alert Multi-State Regulation Drives Up Commercial Insurance Premiums, Says Iowa Researcher Read the full story Buyers of commercial liability insurance pay as much as 31 percent more because insurance companies have to comply with regulations from multiple states instead of just a single regulator, according to new research by a University of Iowa insurance expert. Read the full story Send to a Friend Subscribe | Unsubscribe | Send to a Friend | Contact Us Insurance Journal 3570 Camino del Rio North, Suite 200 San Diego, CA 92108 (800) 897-9965 Copyright © 2012 by Wells Publishing, Inc.

There's More to Restaurants Than Food

New training from Insurance Journal's Academy of Insurance. Register today! Having trouble reading this email? View it as a webpage. Not interested anymore? Unsubscribe instantly. The Restaurant Business Is a Risky Venture for the Restaurant Owner The restaurant industry is very competitive and the economy impacts these businesses like any other. However, new restaurants seem to be opening every day. For agents to successfully place coverage on restaurants, it is essential to possess unique information to prospect and write restaurants. The goal of this series is to introduce agents to the insurance requirements of small restaurants and to boost the knowledge and confidence of those prospecting and writing these risks. Trent Massey and Amy O'Rourke, of Vale Training Solutions, provide you with an understanding of the general types of restaurants, terminology specific to restaurants, statistics, the construction and equipment unique to restaurants, coverage offered in the market, and knowledge of claim issues. You may purchase each of the webinars in this 3-part series separately, or as a 3-pack. Click Here to Register What you will learn in this webinar: Be introduced to the different types of restaurants, review key distinctions, and review restaurant industry statistics. Understand fundamentals of restaurant construction. Understand fundamentals of restaurant equipment. Be more confident in discussing a restaurant's physical features with any prospect. When you register, you get: Access to the live webinar Video and audio recordings, so you can watch or listen again Question & Answer session with the instructor Audio download of the webcast Presentation slides download Join us this Wednesday, May 9th for this one-hour training webinar. (PLUS, all registrants will receive video and audio recordings of the webinar, so you can listen/watch again at your convenience.) Space is limited! Click Here to Reserve Your Spot! Regularly priced at $129.00, just $89 when you register today! (special pricing expires May 8th) Have questions or need help? Send an email to webcasts@insurancejournal.com or call Barbara at 800-897-9965 x166. Date: Wednesday, May 9 Time: 1:30pm ET / 10:30am PT Duration: 1 Hour Price: Save $40 until May 8th! Register today for just $89! Click Here to Register Instructor: Trent Massey Industry veteran, traveled instructor and green risk pioneer. More Great Training: MAY 10: Business Income: It's Easier Than You Think (3-Part Series) - Business income is the MOST important property coverage any insured can buy. Discover how simple the coverage really is during this 3-part web series. MAY 16: Succession Training- Fearless Feedback: Getting Comfortable with Providing Feedback - Giving feedback isn't always easy, especially when it's not received well. Join this webinar as Kathy coaches us on some positive ways to give feedback. MAY 23: Gaps in Home / Auto Coverage - Learn how to properly write Homeowners and Auto Polieis for your clients to ensure that there are no gaps in coverage. MAY 30: Succession Training- Team Leadership: Motivating and Inspiring your Team - How many people are following you? In order to be a great leader, you have to have people willing to follow you. MAY 31: Understanding and Explaining Ordinance or Law Coverage - This class details the essential coverage provisions found in the two ordinance or law endorsements and demonstrates how this coverage can save your insureds (and you from an E&O perspective) hundreds of thousands of dollars in out-of-pocket expenses. Send to a Friend | Contact Us | Subscribe | Unsubscribe | Privacy Policy Insurance Journal 3570 Camino del Rio North, Suite 200 San Diego, CA 92108 (800) 897-9965 Copyright © 2012 by Wells Publishing, Inc.

Weekly Reader Picks: Monday, May 7, 2012

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May 7, 2012 Top 10 for the Past Week 1. Missouri Woman Wins $5.8M in ‘Girls Gone Wild’ Case Apr 30, 2012 -- A company that makes "Girls Gone Wild" DVDs is seeking to overturn a verdict awarding nearly $6 million to a St. Louis-area woman who claims her bare breasts were recorded without permission. St. Louis Circuit Judge ... 2. Nationwide Mutual Completes Harleysville Merger May 1, 2012 -- Nationwide Mutual Insurance Co. said that the company completed its previously announced $834 million merger deal with Harleysville Mutual Insurance Co. The deal was first announced in September 2011. Nationwide Mutual ... 3. Christian Group Sues Michigan City, Muslims Over Event May 2, 2012 -- A Christian legal advocacy group has claimed in a federal lawsuit that officials in a western Michigan city violated the rights of a self-proclaimed former terrorist by interrupting him during an event on free speech at ... 4. Victims of Cyberbullying Fighting Back in Libel Suits Apr 30, 2012 -- When a Georgia middle school student reported to police and school officials that she had been bullied on Facebook, they told her there was not much they could do because the harassment occurred off campus. So the ... 5. As America’s Waistline Expands, Costs Soar Apr 30, 2012 -- U.S. hospitals are ripping out wall-mounted toilets and replacing them with floor models to better support obese patients. The Federal Transit Administration wants buses to be tested for the impact of heavier riders on ... 6. Insurance Company Balks at Claims in Fatal Conn. Fire Apr 30, 2012 -- An insurance company said it should not have to pay claims or lawsuits stemming from a Christmas morning fire that killed five people because a contractor renovating the house misrepresented the type and scope of work ... 7. Fewer Auto Insurance Buyers Shopping But More Switching Carriers: J.D. Powers May 1, 2012 -- The auto insurance shopping rate has reached the lowest point in the past five years, with only 25 percent of insurance customers indicating they shopped for a new insurer in the past 12 months, down eight percentage ... 8. What to Expect If Supreme Court Strikes Down Obamacare Apr 25, 2012 -- If the Supreme Court strikes down President Barack Obama's health care law, employers and insurance companies — not the government — will be the main drivers of change over the next decade and maybe even longer. ... 9. C.M. Meiers Legal Battle Goes On, Allegations Heat Up May 3, 2012 -- With a quote from former president Ronald Reagan, an emergency motion from a sex toy business and increasingly acerbic accusations, the legal battle between the new and old owners of bankrupt agency C.M. Meiers ... 10. Judge Blocks $90 Million Insurance Settlement for Lehman Directors, Officers May 4, 2012 -- With a nod to country singer Kenny Rogers, a federal judge has refused for now to allow insurers for former officers and directors of Lehman Brothers Holdings Inc. to pay $90 million to settle a fraud lawsuit brought by ... Popular Videos Good Defense but Higher Severity in Med-Mal Cases Vehicle Arson Trends Subscriber Tools Send this to a friend Subscribe Unsubscribe Submit News Contact Us More Newsletters Choose Newsletters Daily Headlines Weekly Reader Picks Magazine Update Insurance Journal TV Classifieds Breaking News MyNewMarkets Daily Claims Daily Enter Your E-mail

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